Getting Started: Web Design. Web Hosting.

What does the 2GoBowl service include?

How much does 2GoBowl Cost?

What are the monthly charges for?

What is the Activation/Set-up fee for?

Do I have to have a credit card?

Can you invoice me monthly?

Do I have to sign a contract?

What If I’m not happy with the service?

Is the Activation/Set-up fee refundable?

What are the system requirements?

 

General Questions

How do I make changes to my site?

Is there a limit to the number of pages that I can have?

How long does it take until my site is active once I pay?

What is an internet service provider or ISP?

How many design choices do I get?

Can I get email through 2GoBowl?

Can I make money from having a 2GoBowl website?

Can I sell advertising on my 2GoBowl website?

How will customers find my website?

Does 2GoBowl have an online mall?

How do I contact people who visit my site?

Can upload pictures into my 2GoBowl website?

How do I get into search engines and directories?

 

Already Have a Web Site?

Can I connect my 2GoBowl website to another website?

Can I use my own web address (domain name) with 2GoBowl?

Does Leading Edge Promotions offer domain name registration?

Where do I get a domain name?

 

Using HTML with 2GoBowl

Do I need to know HTML to use 2Gobowl?

Can I use HTML if I know it?

What are HTML email templates?

 

Customer Support

Who do I contact if I have a service issue?

How long will it take for someone to respond to me?

 

 Getting Started: Web Design. Web Hosting.

What does the 2GoBowl service include?
2GoBowl offers Bowling Centers a web based service where you can easily create and manage your own bowling center website. 

How much does 2GoBowl Cost?

See the registration page for current costs.

What are the monthly charges for?

Monthly hosting and maintenance of your site.

What is the Activation/Set-up fee for?

The one time fee is for the use of the website building tool.

Do I have to have a credit card?

Yes.  We do not accept monthly checks for hosting. However, we do accept checks for initial set-up. You can also pay your annual renewal via check.

Can you invoice me monthly?

No.  We do not invoice monthly, your account balance is available in your dashboard.

Do I have to sign a contract?

No.  2GoBowl comes with a 100% satisfaction guarantee.

What If I'm not happy with the service?

Just call us 30 days in advance and we'll stop your service.

Is the Activation/Set-up fee refundable?

No.

What are the system requirements?

·  A PC running Microsoft Windows XP or Higher

·  A current web browser.

·  A broadband internet connection (cable or dsl speeds).


General Questions

 How do I make changes to my site?

If you do not have a registered domain name, then log into your administration page by typing http://youruserid.2gobowl.com/login (insert your id for youruserid) and start making changes. However, if you do have a registered domain type http:/yourdomainname.com/login, then type in your password.  Remember to click the button below the login.  If you hit enter, then you will receive an error message.  If you don't remember how to make changes once you are in, then just click on the "Dolly" tutorial and refresh your memory.

Is there a limit to the number of pages that I can have?

Each package has page limits, check your account page for details. Basic packages start with 25 pages.

How long does it take until my site is active once I pay?

Your site is available immediately, however if there are DNS services required (such as pointing your domain name to your new site) it can take up to 24 hours for DNS to propigate.

How many design choices do I get with the tool?

The theme editor has literally millions of combinations, or you can make your own custom theme.

Can I get email through 2GoBowl?
No.  Leading Edge Promotions does not offer email service.  Contact your ISP.

How long will it take to build my site?
This is entirely up to you and your business needs. On their on, several of our customers have built their complete sites in less than 2 hours. Remember, maintaining a web site is just like the other parts of your business; it takes time and a continued commitment to get the greatest return. 

Can I make money from having a website?
Yes, a website is a very effective way to communicate with your new and existing customers. You can increase league participation by posting scores. Birthday and corporate parties can be easily updated and booked through your personal email account provided by your ISP.  The coupon system allows you to provide "web specials" coupons and sell or trade couponing with other businesses in your area. 

Can I sell Advertising?
Yes, with the 2GoBowl website building tool, we give you the freedom and tools to sell advertising in the form of coupons or sponsorships. 

How will customers find my site?
2GoBowl offers a function in your website administration tool that allows you to register your site with the top search engines and directories.  

Does 2GoBowl host an online mall?
No. At 2GoBowl, we focus on Bowling Centers and ways to effectively increase the revenue from new and existing customers. However, we are always seeking additional services to provide our customers, and we are certainly willing to explore these types of requests. 

How do I contact people that visit my site?
2GoBowl offers several applications that are designed to acquire customer information. When customers access these applications they'll be asked to register for your mailing list and be automatically added to your database. This database can be accessed for both online and offline marketing. 

Can I upload existing pictures and information?
Yes, with 2GoBowl you can upload pictures in a .gif.jpg and .png format to your site.  These are the most standardized formats and the easiest with which to work. 

How do I get my website into search engines and directories?
Search engines and directories are an important part doing business on the web, but given the geographical nature of your business they should not be the major means of marketing for your site. Getting a good listing can be difficult. In fact, websites that appear in the top ten search results generally pay for their premiums spots. 2gobowl automatically lists your site with the major search engines and is optimized to help you get the best rankings. 

 

 

Already Have a Web Site?

Can I connect my 2GoBowl web pages with another web site?
Yes, to do this, you'll simply need to add links from the other site to your 2GoBowl site or vice versa. Instructions on linking are contained in the online tutorial. 

Can I use my own web address (domain name) with 2GoBowl?
You can use your own web address with your 2GoBowl web site. First we ask each customer to choose a 2GoBowl web address (http://www.yourcenter.2GoBowl.com). This is the name you choose as your username, and reserves space for your site on our servers and identifies your Center in our system. Later you may choose to transfer your own personalized web address, (http://www.yourcenter.com) for use with your 2GoBowl site. Keep in mind if you choose your own web address you will need to pay additional for it and to have it forwarded.

What if I already have a domain name with another service?
Listed below are instructions for transferring your domain name to 2GoBowl:

You'll need to go directly to your domain registration organization (Go Daddy, Network Solutions, Dotster, Register.com, etc.) and ask them to point your web address to our servers.  See the User Guide for more information.

Using HTML with 2GoBowl

Do I need to know HTML to use 2GoBowl?
No, with the 2GoBowl website building tool you can build pages, add a calendar, offer online coupons, post pictures, and more- all without knowing any HTML or computer programming. We also provide personal customer support to help you along the way. We specifically designed this system for anyone with minimal computer experience. You may want to have a high school student do it for you as a project. 

Can I use HTML with 2GOBOWL?

Yes.  On each page there is an advanced user button that will allow you (if you know HTML) or your Webmaster to add HTML, CSS, Javascript and Flash code to your pages.

What are HTML email templates?

HTML templates (used in the promotion and email section of your admin) are colorful online brochures that we have developed to help you market your bowling center.

 

Customer Support

Who do I contact if I have a service issue?

Each page contains a tech support department that goes directly into or technology staff. There is also live support chat.

 

How long will it take for someone to get back with me?

Once that email is sent you will receive a response with in 48 hours.

 

Security and Performance

I expect a lot of traffic. Can 2GoBowl handle it?
Yes. The goal of 2GoBowl is to make your center(s) more successful, so we've built a system that can grow with you. 

How safe is my information with 2GoBowl?
At Leading Edge Promotions we take privacy very seriously. We don't share any personally identifiable information with third parties without the customer's permission. We do share information on total subscribers and statistics with our partners, but nothing that would personally identify you or your customers. 

 


 

 

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